From The Studio To Your Door
Production & Shipping
Each order is made to order. Existing designs can be purchased directly from their product page—no need to contact us first. Here’s what to expect as your order moves from the studio to your door.
- 01Made To Order
- 02Tracking Sent
- 03On Its Way
Production time depends on the pieces in your order. Our current estimates are:
- Apparel, Wall Art & Accessories: Production time varies by item and fulfillment partner. Contact the studio before ordering if you need an item by a specific date.
- Tecmo Legend: made to order; estimated dispatch is 7–14 business days from order placement, including base-shoe sourcing and artwork production. Delivery transit time is additional.
- Other Sneakers: made to order, 7 to 14 business days before shipping
Shipping & Tracking
We’ll email your tracking details when your order ships. Shipping follows production, and estimated transit times depend on your location and the delivery option shown at checkout.
International Delivery
Shipping Rates
Shipping rates and available delivery options are calculated at checkout before payment. Any eligible free-shipping offer will appear there. Rates depend on the items and delivery address.
Questions About Your Order
We’re here to help. Email support@androosart.com with your order number and a brief note about what you need. You can also reach us through our Contact page.
Returns & Exchanges
You’ll find return eligibility and conditions in our Refund Policy. If you have a question before ordering or need help with an existing order, please get in touch.